Return and Refund Policy

The limited warranty set forth below is provided by Aqua Flower with respect to the Aqua Flower product purchased and used in the United States of America.

• Duration: For a period of one (1) year from the date of purchase, if the Aqua Flower is found to be defective, Aqua Flower will repair or replace the device, at its sole option, at no charge.
• Replacement Coverage: If your device is repaired or replaced during the warranty period, it will be covered by this limited warranty for the remainder of the original warranty period or ninety (90) days from the date of shipment of the replaced device, whichever is longer.

• This limited warranty does not cover damage or malfunctions caused by accident, disaster, misuse, abuse, negligence, or other external causes; third-party products; internet or telecommunications failures; commercial use; unauthorized opening, use, service, tampering, alteration, repair, or modification; or inadequate packing or shipping procedures.
• This limited warranty does not cover cosmetic damage or normal wear and tear.
• This limited warranty does not apply to devices sold as used, refurbished, or reconditioned.
• This limited warranty does not cover damage caused by third-party applications such as viruses, malware, or other software.
• This limited warranty will be void if the serial number on your device has been removed, tampered with, or defaced, or if your device has been opened or serviced without authorization, tampered with, altered, or modified.
• This limited warranty applies to your device only (i.e., the hardware), and not to the software within your device. Similarly, this limited warranty does not cover downloaded data or materials, or accessories and peripherals, except as expressly provided above.
• The device must be accompanied by a copy of the original retail purchase receipt for the warranty to be valid. If no proof of purchase is attached, the warranty will not be honored and repair costs incurred will be the responsibility of the end user.
• This warranty is only valid with written documentation detailing the complaint attached to the outside or inside of the carton.
• This warranty does not provide protection for the loss of data, regardless of format or cause.
• Aqua Flower reserves the right to modify and change the design of this device without prior notice, written or otherwise.

To the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies, and we specifically disclaim all statutory or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and against hidden or latent defects. If we cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited in duration to the duration of this express limited warranty and to repair or replacement service. Some jurisdictions do not allow limitations on how long a statutory or implied warranty lasts, so the above limitation may not apply to you. We are not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory. In some jurisdictions, the foregoing limitation does not apply to death or personal injury claims, or any statutory liability for intentional and grossly negligent acts and/or omissions, so the above exclusion or limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of direct, incidental, or consequential damages, so the above exclusion or limitation may not apply to you.